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2022

  • Ahuja, V. K., Kazantsev, N., and Plattfaut, R. 2022. “Open Innovation via Open Source: Collaboration of Companies to Infuse Automobiles with Digital Technologies,” in Proceedings of the Americas Conference on Information Systems 2022.
  • Borghoff, V., and Plattfaut, R. 2022. “Steering the Robots: An Investigation of IT Governance Models for Lightweight IT and Robotic Process Automation,” in Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum, A. Marrella, R. Matulevičius, R. Gabryelczyk, B. Axmann, V. Bosilj Vukšić, W. Gaaloul, M. Indihar Štemberger, A. Kő and Q. Lu (eds.), Cham: Springer International Publishing, pp. 170-184 (doi: 10.1007/978-3-031-16168-1_11).
  • Coners, A., Vollenberg, C., Aberman, M., Nacke, J., and Plattfaut, R. 2022. “Process Mining als Instrument des Controllings: Transparenz über die Einkaufsprozesse eines Energieversorgers,” Controlling – Zeitschrift für erfolgsorientierte Unternehmenssteuerung (accepted for publication) (34:2), pp. 62-69.
  • Distel, B., Koelmann, H., Plattfaut, R., and Becker, J. 2022. “Watch who you trust! A structured literature review to build a typology of e-government risks,” Information Systems and e-Business Management (20), pp. 789-818 (doi: 10.1007/s10257-022-00573-4).
  • François, P. A., Borghoff, V., Plattfaut, R., and Janiesch, C. 2022. “Why Companies Use RPA: A Critical Reflection of Goals,” in Business Process Management, C. Di Ciccio, R. Dijkman, A. Del Río Ortega and S. Rinderle-Ma (eds.), Cham: Springer International Publishing, pp. 399-417 (doi: 10.1007/978-3-031-16103-2_26).
  • Godefroid, M., Borghoff, V., Plattfaut, R., and Niehaves, B. 2022. “Is Centralization Good IT Governance or Postcolonial: Insights from NGOs,” in Proceedings of the 43rd International Conference on Information Systems, Copenhagen, Denmark.
  • Godefroid, M., and Plattfaut, R. 2022. “The Power of Positivity: Framing IS adoption messages just right,” in Proceedings of the 43rd International Conference on Information Systems, Copenhagen, Denmark.
  • Godefroid, M.-E., Plattfaut, R., and Niehaves, B. 2022. “How to measure the status quo bias? A review of current literature,” Management Review Quarterly (doi: 10.1007/s11301-022-00283-8).
  • Koch, J. F., Vollenberg, C., Plattfaut, R., and Coners, A. 2022. “The Fear of Losing Control – What Prevents the Automation of Business Processes in Sensitive Areas,” in Proceedings of the 55th Hawaii International Conference on System Sciences, Maui, Hawaii (doi: 10.24251/HICSS.2022.753).
  • Müller, K., Koelmann, H., Niemann, M., Plattfaut, R., and Becker, J. 2022. “Exploring Audience’s Attitudes Towards Machine Learning-based Automation in Comment Moderation,” in 17. Internationale Tagung Wirtschaftsinformatik: WI 2022.
  • Plattfaut, R. 2022. “On the Importance of Project Management Capabilities for Sustainable Business Process Management,” Sustainability (14:13), p. 7612 (doi: 10.3390/su14137612).
  • Plattfaut, R. 2022. “Robotic Process Automation – Eine Herausforderung für IT-Governance,” in Praxishandbuch Robotic Process Automation (RPA), C. Feldmann (ed.), Wiesbaden: Springer Fachmedien Wiesbaden, pp. 401-410 (doi: 10.1007/978-3-658-38379-4_22).
  • Plattfaut, R., and Borghoff, V. 2022. “Capabilities for Digital Process Innovation: Results of an Ongoing Action Research Study,” in Business Process Management Workshops, A. Marrella and B. Weber (eds.), Cham: Springer International Publishing, pp. 232-242 (doi: 10.1007/978-3-030-94343-1_18).
  • Plattfaut, R., and Borghoff, V. 2022. “Robotic Process Automation – A Literature-Based Research Agenda,” Journal of Information Systems (doi: 10.2308/ISYS-2020-033).
  • Plattfaut, R., Borghoff, V., Godefroid, M., Koch, J., Trampler, M., and Coners, A. 2022. “The Critical Success Factors for Robotic Process Automation,” Computers in Industry (138), p. 103646 (doi: 10.1016/j.compind.2022.103646).
  • Röglinger, M., Plattfaut, R., Borghoff, V., Kerpedzhiev, G., Becker, J., Beverungen, D., Vom Brocke, J., van Looy, A., Del Rio Ortega, A., Rinderle-Ma, S., Rosemann, M., Santoro, F. M., and Trkman, P. 2022. “Exogenous Shocks and Business Process Management: A Scholars’ Perspective on Challenges and Opportunities,” Business & Information Systems Engineering (doi: 10.1007/s12599-021-00740-w).
  • Vollenberg, C., Hoffmann, F., Coners, A., and Plattfaut, R. 2022. “Omni-Kanal-Transformation im Krankenhaus – eine Fallstudie,” HMD Praxis der Wirtschaftsinformatik (59), pp. 1478-1493 (doi: 10.1365/s40702-022-00915-3).
  • Weber, S., Godefroid, M., Knop, M., Plattfaut, R., and Niehaves, B. 2022. “How do medical professionals make sense (or not) of artificial intelligence? A social-media-based computational grounded theory study (Preprint),”

2021

  • Borghoff, V., and Plattfaut, R. 2021. “BPM Capability Configuration in Times of Crises: How to Adapt Processes when the Virus strikes?” in 16. Internationale Tagung Wirtschaftsinformatik: WI 2021.
  • Borghoff, V., and Plattfaut, R. 2021. “Challenges in IT governance in sports organizations: an actor-network perspective,” in Proceedings of the IADIS International Conference on e-Society.
  • Godefroid, M., Borghoff, V., and Plattfaut, R. 2021. “Lightweight IT-Governance for NGOs: An Unresolved Challenge,” in Proceedings of the IADIS International Conference on e-Society.
  • Godefroid, M., Plattfaut, R., and Niehaves, B. 2021. “IT Outside of the IT Department: Reviewing Lightweight IT in Times of Shadow IT and IT Consumerization,” in 16. Internationale Tagung Wirtschaftsinformatik: WI 2021.
  • Godefroid, M., Zeuge, A., Oschinsky, F., Plattfaut, R., and Niehaves, B. 2021. “Cognitive Biases in IS Research: A Framework Based on a Systematic Literature Review,” in Proceedings of the 25th Pacific Asia Conference on Information Systems, Dubai, UAE.
  • Käss, S., Godefroid, M., Borghoff, V., Strahringer, S., Westner, M., and Plattfaut, R. 2021. “Towards a taxonomy of concepts describing IT outside the IT department,” in Proceedings of the Australasian Conference on Information Systems 2021, Sydney.
  • Koch, J., Plattfaut, R., and Kregel, I. 2021. “Looking for Talent in Times of Crisis – The Impact of the Covid-19 Pandemic on Public Sector Job Openings,” International Journal of Information Management Data Insights (1:2), p. 100014 (doi: 10.1016/j.jjimei.2021.100014).
  • Kregel, I., Koch, J. F., and Plattfaut, R. 2021. “Beyond the Hype: Robotic Process Automation’s Public Perception Over Time,” Journal of Organizational Computing and Electronic Commerce (31:2), pp. 130-150 (doi: 10.1080/10919392.2021.1911586).
  • Plattfaut, R., and Borghoff, V. 2021. “Digitalization Mindset and Capabilities: Preliminary Results of an Action Research Study,” in 16. Internationale Tagung Wirtschaftsinformatik: WI 2021.
  • Plattfaut, R., and Koch, J. 2021. “Preserving the legacy – Why do professional soccer clubs (not) adopt innovative process technologies? A grounded theory study,” Journal of Business Research (136), pp. 237-250 (doi: 10.1016/j.jbusres.2021.07.024).
  • Plattfaut, R., Stein, A., and Bergener, K. 2021. “Hochschulübergreifende Digitale Lehr‑/Lernkonzepte zum Geschäftsprozessmanagement – Herausforderungen und Lessons Learned,” HMD Praxis der Wirtschaftsinformatik (58), pp. 1456-1468 (doi: 10.1365/s40702-021-00802-3).
  • Vollenberg, C., Koch, J., Trampler, M., Bade, F.-M., Coners, A., and Plattfaut, R. 2021. “Die Entwicklungsbeschleunigung von Robotic Process Automation Lösungen – Fallstudie einer deutschen Gesundheitsbehörde,” HMD Praxis der Wirtschaftsinformatik (58:5), pp. 1244-1263 (doi: 10.1365/s40702-021-00764-6).

2020

  • Plattfaut, R., Coners, A., Becker, J., Vollenberg, C., Koch, J. F., Godefroid, M., and Halbach-Türscherl, D. 2020. “Patient Portals in German Hospitals – Status Quo and Quo Vadis,” in ERCIS Working Papers, J. Becker, M. Dugas, F. Gieseke, B. Hellingrath, T. Hoeren, S. Klein, H. Kuchen, H. Trautmann and G. Vossen (eds.).
  • Plattfaut, R., Koch, J. F., Trampler, M., and Coners, A. 2020. “PEPA: Entwicklung eines Scoring-Modells zur Priorisierung von Prozessen für eine Automatisierung,” HMD Praxis der Wirtschaftsinformatik (57:6), pp. 1111-1129 (doi: 10.1365/s40702-020-00670-3).

2019

  • Friesdorf, M., Gilbert, G., Goryunov, Y., Niedermann, F., and Plattfaut, R. 2019. Automation at scale: The benefits for payers, available at https://www.mckinsey.com/industries/healthcare-systems-and-services/our-insights/automation-at-scale-the-benefits-for-payers.
  • Plattfaut, R. 2019. “Robotic Process Automation – Process Optimization on Steroids?” in Proceedings of the 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, December 15-18, 2019, Helmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister and Sunil Wattal (eds.), Association for Information Systems.

2015

  • Becker, J., Niehaves, B., Pöppelbuss, J., Ortbach, K., Plattfaut, R., Voigt, M., and Malsbender, A. 2015. Service Design – Mit der Quadromo-Methode von der Idee zum Konzept, Springer Gabler.
  • Plattfaut, R., Niehaves, B., Voigt, M., Malsbender, A., Ortbach, K., and Poeppelbuss, J. 2015. “Service Innovation Performance and Information Technology: An Empirical Analysis from the Dynamic Capability Perspective,” International Journal of Innovation Management (19:04) (doi: 10.1142/S1363919615500383).
  • Poeppelbuss, J., Plattfaut, R., and Niehaves, B. 2015. “How Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development,” Communications of the Association for Information Systems (36:1) (doi: 10.17705/1CAIS.03601).
  • Thapa, B. E., Niehaves, B., Seidel, C. E., and Plattfaut, R. 2015. “Citizen involvement in public sector innovation: Government and citizen perspectives,” Information Polity (20:1), pp. 3-17 (doi: 10.3233/IP-150351).
  • Vom Brocke, J., Simons, A., Riemer, K., Niehaves, B., Plattfaut, R., and Cleven, A. 2015. “Standing on the Shoulders of Giants: Challenges and Recommendations of Literature Search in Information Systems Research,” Communications of the Association for Information Systems (37) (doi: 10.17705/1CAIS.03709).

2014

  • Malsbender, A., Plattfaut, R., Niehaves, B., and Becker, J. 2014. “Which Boundary Objects are Applicable to Service Innovation? A Dynamic Capability Perspective,” in Proceedings of the 47th Hawaii International Conference on System Sciences (HICSS-47) (doi: 10.1109/HICSS.2014.31).
  • Niehaves, B., and Plattfaut, R. 2014. “Internet adoption by the elderly: employing IS technology acceptance theories for understanding the age-related digital divide,” European Journal of Information Systems (23), pp. 708-726 (doi: 10.1057/ejis.2013.19).
  • Niehaves, B., Pöppelbu\ss, J., Plattfaut, R., and Becker, J. 2014. “BPM Capability Development – A Matter of Contingencies,” Business Process Management Journal (20:1), pp. 90-106 (doi: 10.1108/BPMJ-07-2012-0068).
  • Plattfaut, R. 2014. Process-oriented dynamic capabilities: Framework development, empirical applications, and methodological support, Cham, s.l.: Springer International Publishing.
  • Voigt, M., Plattfaut, R., and Niehaves, B. 2014. “Specialisation is king: creativity support systems for service concept development,” International Journal of Services Technology and Management (20:4/5/6), p. 315 (doi: 10.1504/IJSTM.2014.068861).

2013

  • Becker, J., Malsbender, A., Ortbach, K., Plattfaut, R., Voigt, M., Höhenberger, S., and Niehaves, B. 2013. “Business Modeling – Geschäftsmodelle prozessorientiert und kollaborativ entwickeln,” Zeitschrift Führung + Organisation (82:2), pp. 137-145.
  • Becker, J., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. “Reach and Range of Business Process Management – Findings in the Telecommunication and Chemical Industry,” in 46th Hawaii International Conference on System Sciences, pp. 3900-3909 (doi: 10.1109/HICSS.2013.459).
  • Malsbender, A., Ortbach, K., Plattfaut, R., Voigt, M., and Niehaves, B. 2013. “Process-Oriented Business Modeling – An Application in the Printing Industry,” in International IFIP Working Conference on Enterprise Interoperability (doi: 10.1002/9781118846995.ch5).
  • Niehaves, B., Gorbacheva, E., and Plattfaut, R. 2013. “The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners,” in E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, Gil-Garcia J. Ramón (ed.), IGI Global, pp. 52-65 (doi: 10.4018/978-1-4666-4058-0).
  • Niehaves, B., Plattfaut, R., and Becker, J. 2013. “Business Process Management Capabilities in Local Governments: A Multi-Method Study,” Government Information Quarterly (30:3), pp. 217-225 (doi: 10.1016/j.giq.2013.03.002).
  • Öksüz, A., Vages Peter, H., Plattfaut, R., and Saat, J. 2013. “A Trust-Based Analysis of Cloud Computing in the Banking Industry,” Banking and Information Technology (14:2), pp. 21-35.
  • Plattfaut, R., Hofmann, S., Kohlborn, T., Beverungen, D., Räckers, M., Niehaves, B., and Becker, J. 2013. “Verwaltungsdienstleistungen für Personen mit eingeschränkter Mobilität: Von mobilen Bürgerdiensten zu E-Government?” eGovernment Review (11), pp. 14-15.
  • Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., Räckers, M., and Becker, J. 2013. “Unravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia,” in 46th Hawaii International Conference on System Sciences, pp. 1983-1991 (doi: 10.1109/HICSS.2013.585).
  • Plattfaut, R., Niehaves, B., Voigt, M., Malsbender, A., Ortbach, K., and Pöppelbu\ss, J. 2013. “IT and Collaboration in Service Innovation: A Dynamic Capability Perspective,” in 21st European Conference for Information Systems.
  • Seidel, C. E., Thapa, B. E., Niehaves, B., and Plattfaut, R. 2013. “Selective crowdsourcing for open process innovation in the public sector – are expert citizens really willing to participate?” in Proceedings of the 7th International Conference on Theory and Practice of Electronic Governance (doi: 10.1145/2591888.2591899).
  • Voigt, M., Fordey, M., Malsbender, A., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. “Business modeling needs process-orientation – framework development and testing,” in Proceedings of the 24th Australasian Conference on Information Systems, Hepu Deng and Craig Standing (eds.), Melbourne, Australia, pp. 1-11.
  • Voigt, M., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. “Developing Creative Business Models – The OctoProz Tool,” in Eighth International Conference on Design Science Research in Information Systems and Technology (DESRIST), pp. 456-462 (doi: 10.1007/978-3-642-38827-9_37).
  • Voigt, M., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. “IT Support for Business Process Innovation – Architectural Choices and Design Challenges,” in 46th Hawaii International Conference on System Sciences, pp. 3737-3746 (doi: 10.1109/HICSS.2013.371).
  • Voigt, M., Plattfaut, R., Ortbach, K., Malsbender, A., Niehaves, B., and Becker, J. 2013. “Evaluating Business Modeling Tools from a Creativity Support System Perspective – Results from a Focus Group in the Software Development Industry,” in Pacific Asia Conference on Information Systems (PACIS), pp. 1-13.

2012

  • Frederick, J., Feuring, S., Köffer, S., Katschewitz, S., Plattfaut, R., Malsbender, A., Voigt, M., Niehaves, B., and Becker, J. 2012. “Studie: Einsatz von BPM Suiten zur kollaborativen Dienstleistungsinnovation,” Resreport. Arbeitsberichte des Instituts für Wirtschaftsinformatik 134, J. Becker, H. L. Grob, B. Hellingrath, S. Klein, H. Kuchen, U. Müller-Funk and G. Vossen (eds.), Institut für Wirtschaftsinformatik, WWU Münster.
  • Niehaves, B., Gorbacheva, E., and Plattfaut, R. 2012. “Social Aspects in Technology Acceptance: Theory Integration and Development,” in 45th Hawaii International Conference on System Sciences (HICSS-45), pp. 3149-3158 (doi: 10.1109/HICSS.2012.532).
  • Niehaves, B., Gorbacheva, E., and Plattfaut, R. 2012. “The Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners?” in 20th European Conference on Information Systems (ECIS).
  • Niehaves, B., Plattfaut, R., and Becker, J. 2012. “Business Process Governance: A Comparative Study of Germany and Japan,” Business Process Management Journal (18:2), pp. 347-371 (doi: 10.1108/14637151211225234).
  • Ortbach, K., Plattfaut, R., Pöppelbuss, J., and Niehaves, B. 2012. “A Dynamic Capability-based Framework for Business Process Management: Theorizing and Empirical Application,” in 45th Hawaii International Conference on System Sciences (HICSS-45).
  • Plattfaut, R. 2012. “Diskontinuierliche Erwerbsbiografien und alternde Belegschaften als Herausforderung für das Management von Prozessen in der Verwaltung,” Verwaltung & Management (18:4), pp. 218-222 (doi: 10.5771/0947-9856-2012-4-218).
  • Plattfaut, R., and Niehaves, B. 2012. “Service Innovation Capabilities in IT-Consulting,” in 20th European Conference on Information Systems (ECIS).
  • Plattfaut, R., Niehaves, B., and Becker, J. 2012. “Capabilities for service innovation: A qualitative case study in the consulting industry,” in 16th Pacific Asia Conference on Information Systems.

2011

  • Becker, J., Niehaves, B., Malsbender, A., Ortbach, K., Plattfaut, R., and Pöppelbuss, J. 2011. “Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis,” in XXI. International RESER Conference.
  • Gorbacheva, E., Niehaves, B., Plattfaut, R., and Becker, J. 2011. “Acceptance and Use of Internet Banking: A Digital Divide Perspective,” in 19th European Conference on Information Systems (ECIS).
  • Malsbender, A., Pöppelbuss, J., Plattfaut, R., Niehaves, B., and Becker, J. 2011. “How to Increase Service Productivity: A BPM Perspective,” in 15th Pacific Asia Conference on Information Systems (PACIS).
  • Niehaves, B., and Plattfaut, R. 2011. “Collaborative Business Process Management: Status Quo and Quo Vadis,” Business Process Management Journal (17:3), pp. 384-402 (doi: 10.1108/14637151111136342).
  • Niehaves, B., and Plattfaut, R. 2011. “Demografischer Wandel: Forschungsprojekt untersucht E-Government in der alternden Gesellschaft,” Kommune21 (2011:2), pp. 12-13.
  • Niehaves, B., and Plattfaut, R. 2011. “Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management,” in 10th IFIP WG 8.5 International Conference on E-Government (EGOV 2011), pp. 185-197 (doi: 10.1007/978-3-642-22878-0_16).
  • Niehaves, B., and Plattfaut, R. 2011. “The MATH of Internet Adoption: Comparing Different Age-Groups,” in 10. Internationale Tagung Wirtschaftsinformatik (WI 2011).
  • Niehaves, B., Plattfaut, R., Budde, M., and Becker, J. 2011. “Business Process Governance: Theorizing and Empirical Application,” in 17th Americas Conference on Information Systems (AMCIS 2011).
  • Niehaves, B., Plattfaut, R., and Gorbacheva, E. 2011. “Social Aspects in Technology Acceptance: Theory Integration and Development,” in Proceedings of JAIS Theory Development Workshop (Pre-ICIS), p. 153.
  • Niehaves, B., Plattfaut, R., and Sarker, S. 2011. “Understanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application,” in International Conference on Information Systems (ICIS 2011).
  • Plattfaut, R., Niehaves, B., Pöppelbu\ss, J., and Becker, J. 2011. “Development of BPM Capabilities – Is Maturity the Right Path?” in 19th European Conference on Information Systems (ECIS).
  • Pöppelbuss, J., Plattfaut, R., Ortbach, K., Malsbender, A., Voigt, M., Niehaves, B., and Becker, J. 2011. “Service Innovation Capability: Proposing a New Framework,” in 3rd International Symposium on Services Science (ISSS 2011) in conjunction with the Federated Conference on Computer Science and Information Systems (FedCSIS 2011), pp. 545-551.
  • Schrulle, F., and Plattfaut, R. 2011. “Towards a Design Theory for Social BPM Systems,” in 10. Internationale Tagung Wirtschaftsinformatik (WI 2011) – Student Track Poster Session.

2010

  • Becker, J., Niehaves, B., and Plattfaut, R. 2010. “Stakeholder Involvement in Business Process Management Agenda-Setting and Implementation,” in 16th Americas Conference on Information Systems (AMCIS).
  • Gorbacheva, E., Niehaves, B., and Plattfaut, R. 2010. “Governmental Projects for the Aging Society: An Explorative Study in Russia,” in Fachtagung Verwaltungsinformatik und Fachtagung Rechtsinformatik (FTVI & FTRI) 2010, pp. 89-91.
  • Niehaves, B., and Plattfaut, R. 2010. “Collaborative Business Process Management: Exploring Themes, Achievements, and Perspectives,” in 18th European Conference on Information Systems.
  • Niehaves, B., and Plattfaut, R. 2010. “From Bureaucratic and Quasi‐Market Environments: On the Co‐Evolution of Public Sector Business Process Management,” in Electronic Government – 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 – September 2, 2010. Proceedings, M. A. Wimmer, J.-L. Chappelet, M. Janssen and H. J. Scholl (eds.), pp. 387-399 (doi: 10.1007/978-3-642-14799-9_33).
  • Niehaves, B., and Plattfaut, R. 2010. “T-Government for the Citizens: Digital Divide and Internet Technology Acceptance among the Elderly,” in tGov Workshop ’10 (tGov10).
  • Niehaves, B., and Plattfaut, R. 2010. “The Age-Divide in Private Internet Usage: A Quantitative Study of Technology Acceptance,” in 16th Americas Conference on Information Systems (AMCIS).
  • Niehaves, B., and Plattfaut, R. 2010. “What is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E‐Government,” in Electronic Government – 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 – September 2, 2010. Proceedings, M. A. Wimmer, J.-L. Chappelet, M. Janssen and H. J. Scholl (eds.), pp. 275-288 (doi: 10.1007/978-3-642-14799-9_24).
  • Niehaves, B., Plattfaut, R., and Becker, J. 2010. “Does Your Business Process Management (Still) Fit the Market? – A Dynamic Capability Perspective on BPM Strategy Development,” in 16th Americas Conference on Information Systems (AMCIS).
  • Niehaves, B., Plattfaut, R., and Becker, J. 2010. “Transformation Networks – The Case of Business Process Management in Local Governments,” in tGov Workshop ’10 (tGov10), pp. 275-288.
  • Niehaves, B., Plattfaut, R., and Gorbacheva, E. 2010. “Information Society and Aging – A Study on E-Inclusion Projects in Russian Municipalities,” in Proceedings of the IADIS International Conference on e-Society, P. Piet Kommers and P. Isaías (eds.).
  • Niehaves, B., Plattfaut, R., Gorbacheva, E., and Vages Peter, H. 2010. “Analysis of E-Inclusion Projects in Russia, Austria and Switzerland,” Interactive Technology and Smart Education (7:2), pp. 72-84 (doi: 10.1108/17415651011071019).
  • Niehaves, B., Plattfaut, R., and Vages Peter, H. 2010. “Aging and the Information Society: A Comparative Study of Austria and Switzerland,” in 11th Annual Conference on Digital Government Research (Poster Session), pp. 237-238.

2009

  • Vom Brocke, J., Simons, A., Niehaves, B., Riemer, K., Plattfaut, R., and Cleven, A. 2009. “Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process,” in 17th European Conference on Information Systems.