Professional Experience

Since 2023

Professor for Information Systems and Transformation Management, University of Duisburg-Essen, Essen, Germany

2019-2023

Professor for Business Informatics, South Westphalia University of Applied Sciences, Soest, Germany

Since 2019

Strategic Management Consultant, focus on digital transformations (Freelancer)

Since 2019

Member of the Advisory Board “Digitale Region menschlich gestalten” of the Regional Development Programme “Regionale 2025”

2013-2019

Management Consultant/Associate Partner at McKinsey & Company, Duesseldorf, Germany

2013

Research Associate at the Hertie School of Governance, Berlin, Germany

2009-2013

Research Assistant at the European Research Center for Information Systems, University of Muenster, Germany

Education

2020-2022

Habilitation student/post-doctoral qualification student at the University of Münster

2012

Visiting Research Fellow at the Queensland University of Technology, Australia

2011

Visiting Research Fellow at the University of Liechtenstein, Liechtenstein

2009-2013

PhD Studies in Information Systems at the University of Muenster, Germany

2009

Studies of Information Systems at the University of Liechtenstein, Liechtenstein

2004-2009

Studies of Information Systems (BScIS, MScIS) at the University of Muenster, Germany

External Funding

  • 2023-2027: Project “Process Mining@Utilities” funded by the BMBF (~900k EUR)
  • 2022-2026: Project “Konstruktion und Evaluation von Referenzmodellen und –bausteinen zur KI-gestützten Automatisierung von Prozessen” funded by the BMBF (~550k EUR)
  • 2021-2022: Scientific support of a process standardization and centralization project at a regional hospital (~30k EUR)
  • 2021-2023: Fellowshop for Innovations in Digital Teaching at Universities (digiFellows) of the Ministry of Culture and Science of the State of North Rhine-Westphalia (50k EUR)
  • 2021-2022: Curriculum 4.0 nrw of the Ministry of Culture and Science of the State of North Rhine-Westphalia (~45k EUR)
  • 2021-2022: Technology scouting for a digital pure player (~10k EUR)
  • 2020-2022: Scientific evaluation and support of a CRM implementation project with a global non-governmental organization (~25k EUR)
  • 2021: Scientific support to automate document driven workflows (~10k EUR)
  • 2021: Scientific support of an end to end process digitalization project with a mid-size energy company (~10k EUR)
  • 2020-2021: Scientific support of an end to end process mining project with a mid-size energy company (~10k EUR)
  • 2020-2021: Scientific support of process automation project with a business development agency (~5k EUR)

Professional Services

Program Committee Memberships/Associate Editor Roles

  • Editorial Board Member of the Journal “Information Systems and e-Business Management”
  • Editorial Board Member of the Journal “Intelligent Systems in Accounting, Finance and Management”
  • Chair of the Process Science track of the 19th International Conference on Wirtschaftsinformatik (WI 2024)
  • Chair of the Industry Forum of the 22nd International Conference on Business Process Management (BPM 2024)
  • Chair of the RPA Forum of the 21st International Conference on Business Process Management (BPM 2023)
  • Program Committee Member of the track “Management” of the 21st International Conference on Business Process Management (BPM 2023)
  • Associate Editor of the track “Business Process Management and Digital Innovation” of the European Conference on Information Systems (ECIS 2023)
  • Program Committee Member of the track “Agile, IS Development, and Project Management” of the Australasian Conference on Information Systems 2022 (ACIS2022)
  • Program Committee Member of the track “Management” of the 20th International Conference on Business Process Management (BPM 2022)
  • Associate Editor of the tracks “E-Government (Digitale Verwaltung)”, “Digital Retail”, and “Business Process Management” of the Internationale Tagung Wirtschaftsinformatik (WI) 2022
  • Program Committee Member of the track “Management” of the 19th International Conference on Business Process Management (BPM 2021)
  • Program Committee Member of the “BPM Industry Forum” of the 19th International Conference on Business Process Management (BPM 2021)
  • Associate Editor of the track “Digital Retail” of the Internationale Tagung Wirtschaftsinformatik (WI) 2021
  • Program Committee Member of the track “Digital Sovereignty in the Era of Smart Cities” of the 22nd Annual International Conference on Digital Government Research (dg.o 2021)
  • Associate Editor of the track “Digitized Acting in Digital Societies” of the European Conference on Information Systems (ECIS) 2020
  • Program Committee Member of the track “Management” of the 18th International Conference on Business Process Management (BPM 2020)
  • Program Committee Member of the track “Service Science and Information Systems” of the 16th Pacific Asia Conference on Information Systems (PACIS) 2012

Reviewer

Journals
  • European Journal of Information Systems
  • Business & Information Systems Engineering
  • MIS Quarterly Executive
  • Journal of Business Research
  • Information and Management
  • Information Systems and e-Business Management
  • Computers in Industry
  • Data Base for Advances in Information Systems
  • Business Process Management Journal
  • Journal of Information Systems
  • International Journal of Services Technology and Management
  • Intelligent Systems in Accounting, Finance and Management
  • HMD Praxis der Wirtschaftsinformatik
Conferences

I have been reviewer at various international conferences, e.g., ICIS, ECIS, ACIS, EGOV, DESRIST, dg.o.

Funding/Research Grants

  • 2024: Reviewer for DFG
  • 2023: Reviewer for DFG
  • 2021: Member of the Jury for the 4th MINTchallenge of the Stifterverband
  • 2021: Reviewer for Research Grants in the BMBF Programme FH Kooperativ
  • 2021: Member of the Jury for the 3rd MINTchallenge of the Stifterverband
  • 2020: Reviewer for Research Grants in the BMBF Programme FH Kooperativ

Awards

2022

Best Conference Paper nomination at ICIS 2022 and winner of the Best Paper in Track Award in the Societal Impact of Information Systems track of the ICIS 2022 (International Conference for Information Systems) for “Is Centralization Good IT Governance or Postcolonial: Insights from NGOs

Best Paper nomination at HICSS-55 for “The Fear of Losing Control – What Prevents the Automation of Business Processes in Sensitive Areas

2020

Winner of MINTchallenge “MINTdigital – Mit Abstand am besten studieren” of the Stifterverband (3rd place, 2,000 EUR award)

2014

Best Paper nomination at HICSS-47 for “Which Boundary Objects are Applicable to Service Innovation? A Dynamic Capability Perspective

2011

Nominated for “The most compelling, critical research reflection” at IFIP E-Government Conference 2011 for “Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management

2010

Nominated for “The most compelling, critical research reflection” at IFIP E-Government Conference 2010 for “From Bureaucratic and Quasi‐Market Environments: On the Co‐Evolution of Public Sector Business Process Management

Invited Talks

2023

  • Keynote at the Soester Wirtschaftssommer 2023 on the impact of Artificial Intelligence on Business Processes

2021

  • Keynote at a forum of a European Union Agency on Process Automation
  • Invited talk at the Navigate Kongress 2021 on Governance Models for Robotic Process Automation
  • Lecturer at the ERCIS BPM Winter School 2021

2020

  • Guest lecture on process automation at the University of Münster
  • Panelist at the JIS Workshop on Robotic Process Automation (RPA) Research

Supervision

  • Supervision and jury member of multiple PhD theses
  • Supervision of multiple bachelor and master theses, including award-winning theses
    • Anna Hopp, 2022, winner of the 2022 Soroptimist International Club Soest Förderpreis for her thesis “Identifying Critical Success Factors for Agile Project Management in Consulting Projects: A Case Study of Ferber-Software GmbH”