Professional Experience
Since 2023
Professor for Information Systems and Transformation Management, University of Duisburg-Essen, Essen, Germany
2019-2023
Professor for Business Informatics, South Westphalia University of Applied Sciences, Soest, Germany
Since 2019
Strategic Management Consultant, focus on digital transformations (Freelancer)
Since 2019
Member of the Advisory Board “Digitale Region menschlich gestalten” of the Regional Development Programme “Regionale 2025”
2013-2019
Management Consultant/Associate Partner at McKinsey & Company, Duesseldorf, Germany
2013
Research Associate at the Hertie School of Governance, Berlin, Germany
2009-2013
Research Assistant at the European Research Center for Information Systems, University of Muenster, Germany
Education
2020-2022
Habilitation student/post-doctoral qualification student at the University of Münster
2012
Visiting Research Fellow at the Queensland University of Technology, Australia
2011
Visiting Research Fellow at the University of Liechtenstein, Liechtenstein
2009-2013
PhD Studies in Information Systems at the University of Muenster, Germany
2009
Studies of Information Systems at the University of Liechtenstein, Liechtenstein
2004-2009
Studies of Information Systems (BScIS, MScIS) at the University of Muenster, Germany
External Funding
- 2021-2022: Scientific support of a process standardization and centralization project at a regional hospital (~30k EUR)
- 2021-2023: Fellowshop for Innovations in Digital Teaching at Universities (digiFellows) of the Ministry of Culture and Science of the State of North Rhine-Westphalia (50k EUR)
- 2021-2022: Curriculum 4.0 nrw of the Ministry of Culture and Science of the State of North Rhine-Westphalia (~45k EUR)
- 2021-2022: Technology scouting for a digital pure player (~10k EUR)
- 2020-2022: Scientific evaluation and support of a CRM implementation project with a global non-governmental organization (~25k EUR)
- 2021: Scientific support to automate document driven workflows (~10k EUR)
- 2021: Scientific support of an end to end process digitalization project with a mid-size energy company (~10k EUR)
- 2020-2021: Scientific support of an end to end process mining project with a mid-size energy company (~10k EUR)
- 2020-2021: Scientific support of process automation project with a business development agency (~5k EUR)
Professional Services
Program Committee Memberships/Associate Editor Roles
- Editorial Board Member of the Journal “Information Systems and e-Business Management”
- Editorial Board Member of the Journal “Intelligent Systems in Accounting, Finance and Management”
- Program Committee Member of the track “Agile, IS Development, and Project Management” of the Australasian Conference on Information Systems 2022 (ACIS2022)
- Program Committee Member of the track “Management” of the 20th International Conference on Business Process Management (BPM 2022)
- Associate Editor of the tracks “E-Government (Digitale Verwaltung)”, “Digital Retail”, and “Business Process Management” of the Internationale Tagung Wirtschaftsinformatik (WI) 2022
- Program Committee Member of the track “Management” of the 19th International Conference on Business Process Management (BPM 2021)
- Program Committee Member of the “BPM Industry Forum” of the 19th International Conference on Business Process Management (BPM 2021)
- Associate Editor of the track “Digital Retail” of the Internationale Tagung Wirtschaftsinformatik (WI) 2021
- Program Committee Member of the track “Digital Sovereignty in the Era of Smart Cities” of the 22nd Annual International Conference on Digital Government Research (dg.o 2021)
- Associate Editor of the track “Digitized Acting in Digital Societies” of the European Conference on Information Systems (ECIS) 2020
- Program Committee Member of the track “Management” of the 18th International Conference on Business Process Management (BPM 2020)
- Program Committee Member of the track “Service Science and Information Systems” of the 16th Pacific Asia Conference on Information Systems (PACIS) 2012
Reviewer
Journals
- European Journal of Information Systems
- Business & Information Systems Engineering
- MIS Quarterly Executive
- Journal of Business Research
- Information and Management
- Information Systems and e-Business Management
- Computers in Industry
- Data Base for Advances in Information Systems
- Business Process Management Journal
- Journal of Information Systems
- International Journal of Services Technology and Management
- Intelligent Systems in Accounting, Finance and Management
- HMD Praxis der Wirtschaftsinformatik
Conferences
- International Conference on Information Systems (ICIS) 2021
- European Conference on Information Systems (ECIS) 2021
- International Conference on Information Systems (ICIS) 2020
- European Conference on Information Systems (ECIS) 2020
- 8th International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2013
- 11th IFIP WP8.5 International Conference on E-Government (EGOV) 2012
- 13th Annual International Conference on Digital Government Research (dg.o) 2012
- Australasian Conference on Information Systems (ACIS) 2011
- 6th International Conference on Design Science Research in Information Systems and Technology (DESRIST) 2011
- 10th IFIP WP8.5 International Conference on E-Government (EGOV) 2011
- 4th International Conference on Theory and Practice of Electronic Governance (ICEGOV) 2010
Funding/Research Grants
- 2021: Member of the Jury for the 4th MINTchallenge of the Stifterverband
- 2021: Reviewer for Research Grants in the BMBF Programme FH Kooperativ
- 2021: Member of the Jury for the 3rd MINTchallenge of the Stifterverband
- 2020: Reviewer for Research Grants in the BMBF Programme FH Kooperativ
Awards
2022
Best Conference Paper nomination at ICIS 2022 and winner of the Best Paper in Track Award in the Societal Impact of Information Systems track of the ICIS 2022 (International Conference for Information Systems) for “Is Centralization Good IT Governance or Postcolonial: Insights from NGOs“
Best Paper nomination at HICSS-55 for “The Fear of Losing Control – What Prevents the Automation of Business Processes in Sensitive Areas“
2020
Winner of MINTchallenge “MINTdigital – Mit Abstand am besten studieren” of the Stifterverband (3rd place, 2,000 EUR award)
2014
Best Paper nomination at HICSS-47 for “Which Boundary Objects are Applicable to Service Innovation? A Dynamic Capability Perspective“
2011
Nominated for “The most compelling, critical research reflection” at IFIP E-Government Conference 2011 for “Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management“
2010
Nominated for “The most compelling, critical research reflection” at IFIP E-Government Conference 2010 for “From Bureaucratic and Quasi‐Market Environments: On the Co‐Evolution of Public Sector Business Process Management“
Invited Talks
2023
- Keynote at the Soester Wirtschaftssommer 2023 on the impact of Artificial Intelligence on Business Processes
2021
- Keynote at a forum of a European Union Agency on Process Automation
- Invited talk at the Navigate Kongress 2021 on Governance Models for Robotic Process Automation
- Lecturer at the ERCIS BPM Winter School 2021
2020
- Guest lecture on process automation at the University of Münster
- Panelist at the JIS Workshop on Robotic Process Automation (RPA) Research
Supervision
- Supervision and jury member of multiple PhD theses
- Supervision of multiple bachelor and master theses, including award-winning theses
- Anna Hopp, 2022, winner of the 2022 Soroptimist International Club Soest Förderpreis for her thesis “Identifying Critical Success Factors for Agile Project Management in Consulting Projects: A Case Study of Ferber-Software GmbH”