Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis

by Becker, Joerg, Niehaves, Bjoern, Malsbender, Andrea, Ortbach, Kevin, Plattfaut, Ralf and Pöppelbuß, Jens
Reference:
Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis (Becker, Joerg, Niehaves, Bjoern, Malsbender, Andrea, Ortbach, Kevin, Plattfaut, Ralf and Pöppelbuß, Jens), In XXI. International RESER Conference, 2011.
Bibtex Entry:
@InProceedings{Becker_Joerg:2011,
  author    = {Becker, Joerg and Niehaves, Bjoern and Malsbender, Andrea and Ortbach, Kevin and Plattfaut, Ralf and P"oppelbuss, Jens},
  title     = {Taking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis},
  booktitle = {XXI. International RESER Conference},
  year      = {2011},
}