@InProceedings{Plattfaut_Ralf:2012,
  author    = {Plattfaut, Ralf and Niehaves, Bj"orn},
  title     = {Service Innovation Capabilities in IT-Consulting},
  booktitle = {20th European Conference on Information Systems (ECIS)},
  year      = {2012},
  note      = {Barcelona, Spain},
}