{"id":16,"date":"2019-05-19T13:37:00","date_gmt":"2019-05-19T13:37:00","guid":{"rendered":"http:\/\/plattfaut.com\/?page_id=16"},"modified":"2023-01-11T08:10:44","modified_gmt":"2023-01-11T08:10:44","slug":"publications","status":"publish","type":"page","link":"https:\/\/plattfaut.com\/?page_id=16","title":{"rendered":"Publications"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">2022<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ahuja, V. K., Kazantsev, N., and Plattfaut, R. 2022. \u201cOpen Innovation via Open Source: Collaboration of Companies to Infuse Automobiles with Digital Technologies,\u201d in Proceedings of the Americas Conference on Information Systems 2022.<\/li>\n\n\n\n<li>Borghoff, V., and Plattfaut, R. 2022. \u201cSteering the Robots: An Investigation of IT Governance Models for Lightweight IT and Robotic Process Automation,\u201d in Business Process Management: Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum, A. Marrella, R. Matulevi\u010dius, R. Gabryelczyk, B. Axmann, V. Bosilj Vuk\u0161i\u0107, W. Gaaloul, M. Indihar \u0160temberger, A. K\u0151 and Q. Lu (eds.), Cham: Springer International Publishing, pp. 170-184 (doi: 10.1007\/978-3-031-16168-1_11).<\/li>\n\n\n\n<li>Coners, A., Vollenberg, C., Aberman, M., Nacke, J., and Plattfaut, R. 2022. \u201cProcess Mining als Instrument des Controllings: Transparenz \u00fcber die Einkaufsprozesse eines Energieversorgers,\u201d Controlling &#8211; Zeitschrift f\u00fcr erfolgsorientierte Unternehmenssteuerung (accepted for publication) (34:2), pp. 62-69.<\/li>\n\n\n\n<li>Distel, B., Koelmann, H., Plattfaut, R., and Becker, J. 2022. \u201cWatch who you trust! A structured literature review to build a typology of e-government risks,\u201d Information Systems and e-Business Management (20), pp. 789-818 (doi: 10.1007\/s10257-022-00573-4).<\/li>\n\n\n\n<li>Fran\u00e7ois, P. A., Borghoff, V., Plattfaut, R., and Janiesch, C. 2022. \u201cWhy Companies Use RPA: A Critical Reflection of Goals,\u201d in Business Process Management, C. Di Ciccio, R. Dijkman, A. Del R\u00edo Ortega and S. Rinderle-Ma (eds.), Cham: Springer International Publishing, pp. 399-417 (doi: 10.1007\/978-3-031-16103-2_26).<\/li>\n\n\n\n<li>Godefroid, M., Borghoff, V., Plattfaut, R., and Niehaves, B. 2022. \u201cIs Centralization Good IT Governance or Postcolonial: Insights from NGOs,\u201d in Proceedings of the 43rd International Conference on Information Systems, Copenhagen, Denmark.<\/li>\n\n\n\n<li>Godefroid, M., and Plattfaut, R. 2022. \u201cThe Power of Positivity: Framing IS adoption messages just right,\u201d in Proceedings of the 43rd International Conference on Information Systems, Copenhagen, Denmark.<\/li>\n\n\n\n<li>Godefroid, M.-E., Plattfaut, R., and Niehaves, B. 2022. \u201cHow to measure the status quo bias? A review of current literature,\u201d Management Review Quarterly (doi: 10.1007\/s11301-022-00283-8).<\/li>\n\n\n\n<li>Koch, J. F., Vollenberg, C., Plattfaut, R., and Coners, A. 2022. \u201cThe Fear of Losing Control &#8211; What Prevents the Automation of Business Processes in Sensitive Areas,\u201d in Proceedings of the 55th Hawaii International Conference on System Sciences, Maui, Hawaii (doi: 10.24251\/HICSS.2022.753).<\/li>\n\n\n\n<li>M\u00fcller, K., Koelmann, H., Niemann, M., Plattfaut, R., and Becker, J. 2022. \u201cExploring Audience\u2019s Attitudes Towards Machine Learning-based Automation in Comment Moderation,\u201d in 17. Internationale Tagung Wirtschaftsinformatik: WI 2022.<\/li>\n\n\n\n<li>Plattfaut, R. 2022. \u201cOn the Importance of Project Management Capabilities for Sustainable Business Process Management,\u201d Sustainability (14:13), p. 7612 (doi: 10.3390\/su14137612).<\/li>\n\n\n\n<li>Plattfaut, R. 2022. \u201cRobotic Process Automation \u2013 Eine Herausforderung f\u00fcr IT-Governance,\u201d in Praxishandbuch Robotic Process Automation (RPA), C. Feldmann (ed.), Wiesbaden: Springer Fachmedien Wiesbaden, pp. 401-410 (doi: 10.1007\/978-3-658-38379-4_22).<\/li>\n\n\n\n<li>Plattfaut, R., and Borghoff, V. 2022. \u201cCapabilities for Digital Process Innovation: Results of an Ongoing Action Research Study,\u201d in Business Process Management Workshops, A. Marrella and B. Weber (eds.), Cham: Springer International Publishing, pp. 232-242 (doi: 10.1007\/978-3-030-94343-1_18).<\/li>\n\n\n\n<li>Plattfaut, R., and Borghoff, V. 2022. \u201cRobotic Process Automation \u2013 A Literature-Based Research Agenda,\u201d Journal of Information Systems (doi: 10.2308\/ISYS-2020-033).<\/li>\n\n\n\n<li>Plattfaut, R., Borghoff, V., Godefroid, M., Koch, J., Trampler, M., and Coners, A. 2022. \u201cThe Critical Success Factors for Robotic Process Automation,\u201d Computers in Industry (138), p. 103646 (doi: 10.1016\/j.compind.2022.103646).<\/li>\n\n\n\n<li>R\u00f6glinger, M., Plattfaut, R., Borghoff, V., Kerpedzhiev, G., Becker, J., Beverungen, D., Vom Brocke, J., van Looy, A., Del Rio Ortega, A., Rinderle-Ma, S., Rosemann, M., Santoro, F. M., and Trkman, P. 2022. \u201cExogenous Shocks and Business Process Management: A Scholars\u2019 Perspective on Challenges and Opportunities,\u201d Business &amp; Information Systems Engineering (doi: 10.1007\/s12599-021-00740-w).<\/li>\n\n\n\n<li>Vollenberg, C., Hoffmann, F., Coners, A., and Plattfaut, R. 2022. \u201cOmni-Kanal-Transformation im Krankenhaus \u2013 eine Fallstudie,\u201d HMD Praxis der Wirtschaftsinformatik (59), pp. 1478-1493 (doi: 10.1365\/s40702-022-00915-3).<\/li>\n\n\n\n<li>Weber, S., Godefroid, M., Knop, M., Plattfaut, R., and Niehaves, B. 2022. \u201cHow do medical professionals make sense (or not) of artificial intelligence? A social-media-based computational grounded theory study (Preprint),\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2021<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Borghoff, V., and Plattfaut, R. 2021. \u201cBPM Capability Configuration in Times of Crises: How to Adapt Processes when the Virus strikes?\u201d in 16. Internationale Tagung Wirtschaftsinformatik: WI 2021.<\/li>\n\n\n\n<li>Borghoff, V., and Plattfaut, R. 2021. \u201cChallenges in IT governance in sports organizations: an actor-network perspective,\u201d in Proceedings of the IADIS International Conference on e-Society.<\/li>\n\n\n\n<li>Godefroid, M., Borghoff, V., and Plattfaut, R. 2021. \u201cLightweight IT-Governance for NGOs: An Unresolved Challenge,\u201d in Proceedings of the IADIS International Conference on e-Society.<\/li>\n\n\n\n<li>Godefroid, M., Plattfaut, R., and Niehaves, B. 2021. \u201cIT Outside of the IT Department: Reviewing Lightweight IT in Times of Shadow IT and IT Consumerization,\u201d in 16. Internationale Tagung Wirtschaftsinformatik: WI 2021.<\/li>\n\n\n\n<li>Godefroid, M., Zeuge, A., Oschinsky, F., Plattfaut, R., and Niehaves, B. 2021. \u201cCognitive Biases in IS Research: A Framework Based on a Systematic Literature Review,\u201d in Proceedings of the 25th Pacific Asia Conference on Information Systems, Dubai, UAE.<\/li>\n\n\n\n<li>K\u00e4ss, S., Godefroid, M., Borghoff, V., Strahringer, S., Westner, M., and Plattfaut, R. 2021. \u201cTowards a taxonomy of concepts describing IT outside the IT department,\u201d in Proceedings of the Australasian Conference on Information Systems 2021, Sydney.<\/li>\n\n\n\n<li>Koch, J., Plattfaut, R., and Kregel, I. 2021. \u201cLooking for Talent in Times of Crisis \u2013 The Impact of the Covid-19 Pandemic on Public Sector Job Openings,\u201d International Journal of Information Management Data Insights (1:2), p. 100014 (doi: 10.1016\/j.jjimei.2021.100014).<\/li>\n\n\n\n<li>Kregel, I., Koch, J. F., and Plattfaut, R. 2021. \u201cBeyond the Hype: Robotic Process Automation&#8217;s Public Perception Over Time,\u201d Journal of Organizational Computing and Electronic Commerce (31:2), pp. 130-150 (doi: 10.1080\/10919392.2021.1911586).<\/li>\n\n\n\n<li>Plattfaut, R., and Borghoff, V. 2021. \u201cDigitalization Mindset and Capabilities: Preliminary Results of an Action Research Study,\u201d in 16. Internationale Tagung Wirtschaftsinformatik: WI 2021.<\/li>\n\n\n\n<li>Plattfaut, R., and Koch, J. 2021. \u201cPreserving the legacy \u2013 Why do professional soccer clubs (not) adopt innovative process technologies? A grounded theory study,\u201d Journal of Business Research (136), pp. 237-250 (doi: 10.1016\/j.jbusres.2021.07.024).<\/li>\n\n\n\n<li>Plattfaut, R., Stein, A., and Bergener, K. 2021. \u201cHochschul\u00fcbergreifende Digitale Lehr\u2011\/Lernkonzepte zum Gesch\u00e4ftsprozessmanagement \u2013 Herausforderungen und Lessons Learned,\u201d HMD Praxis der Wirtschaftsinformatik (58), pp. 1456-1468 (doi: 10.1365\/s40702-021-00802-3).<\/li>\n\n\n\n<li>Vollenberg, C., Koch, J., Trampler, M., Bade, F.-M., Coners, A., and Plattfaut, R. 2021. \u201cDie Entwicklungsbeschleunigung von Robotic Process Automation L\u00f6sungen \u2013 Fallstudie einer deutschen Gesundheitsbeh\u00f6rde,\u201d HMD Praxis der Wirtschaftsinformatik (58:5), pp. 1244-1263 (doi: 10.1365\/s40702-021-00764-6).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2020<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plattfaut, R., Coners, A., Becker, J., Vollenberg, C., Koch, J. F., Godefroid, M., and Halbach-T\u00fcrscherl, D. 2020. \u201cPatient Portals in German Hospitals \u2013 Status Quo and Quo Vadis,\u201d in ERCIS Working Papers, J. Becker, M. Dugas, F. Gieseke, B. Hellingrath, T. Hoeren, S. Klein, H. Kuchen, H. Trautmann and G. Vossen (eds.).<\/li>\n\n\n\n<li>Plattfaut, R., Koch, J. F., Trampler, M., and Coners, A. 2020. \u201cPEPA: Entwicklung eines Scoring-Modells zur Priorisierung von Prozessen f\u00fcr eine Automatisierung,\u201d HMD Praxis der Wirtschaftsinformatik (57:6), pp. 1111-1129 (doi: 10.1365\/s40702-020-00670-3).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2019<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Friesdorf, M., Gilbert, G., Goryunov, Y., Niedermann, F., and Plattfaut, R. 2019. Automation at scale: The benefits for payers, available at https:\/\/www.mckinsey.com\/industries\/healthcare-systems-and-services\/our-insights\/automation-at-scale-the-benefits-for-payers.<\/li>\n\n\n\n<li>Plattfaut, R. 2019. \u201cRobotic Process Automation &#8211; Process Optimization on Steroids?\u201d in Proceedings of the 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, December 15-18, 2019, Helmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister and Sunil Wattal (eds.), Association for Information Systems.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2015<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Becker, J., Niehaves, B., P\u00f6ppelbuss, J., Ortbach, K., Plattfaut, R., Voigt, M., and Malsbender, A. 2015. Service Design &#8211; Mit der Quadromo-Methode von der Idee zum Konzept, Springer Gabler.<\/li>\n\n\n\n<li>Plattfaut, R., Niehaves, B., Voigt, M., Malsbender, A., Ortbach, K., and Poeppelbuss, J. 2015. \u201cService Innovation Performance and Information Technology: An Empirical Analysis from the Dynamic Capability Perspective,\u201d International Journal of Innovation Management (19:04) (doi: 10.1142\/S1363919615500383).<\/li>\n\n\n\n<li>Poeppelbuss, J., Plattfaut, R., and Niehaves, B. 2015. \u201cHow Do We Progress? An Exploration of Alternate Explanations for BPM Capability Development,\u201d Communications of the Association for Information Systems (36:1) (doi: 10.17705\/1CAIS.03601).<\/li>\n\n\n\n<li>Thapa, B. E., Niehaves, B., Seidel, C. E., and Plattfaut, R. 2015. \u201cCitizen involvement in public sector innovation: Government and citizen perspectives,\u201d Information Polity (20:1), pp. 3-17 (doi: 10.3233\/IP-150351).<\/li>\n\n\n\n<li>Vom Brocke, J., Simons, A., Riemer, K., Niehaves, B., Plattfaut, R., and Cleven, A. 2015. \u201cStanding on the Shoulders of Giants: Challenges and Recommendations of Literature Search in Information Systems Research,\u201d Communications of the Association for Information Systems (37) (doi: 10.17705\/1CAIS.03709).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2014<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Malsbender, A., Plattfaut, R., Niehaves, B., and Becker, J. 2014. \u201cWhich Boundary Objects are Applicable to Service Innovation? A Dynamic Capability Perspective,\u201d in Proceedings of the 47th Hawaii International Conference on System Sciences (HICSS-47) (doi: 10.1109\/HICSS.2014.31).<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2014. \u201cInternet adoption by the elderly: employing IS technology acceptance theories for understanding the age-related digital divide,\u201d European Journal of Information Systems (23), pp. 708-726 (doi: 10.1057\/ejis.2013.19).<\/li>\n\n\n\n<li>Niehaves, B., P\u00f6ppelbu\\ss, J., Plattfaut, R., and Becker, J. 2014. \u201cBPM Capability Development &#8211; A Matter of Contingencies,\u201d Business Process Management Journal (20:1), pp. 90-106 (doi: 10.1108\/BPMJ-07-2012-0068).<\/li>\n\n\n\n<li>Plattfaut, R. 2014. Process-oriented dynamic capabilities: Framework development, empirical applications, and methodological support, Cham, s.l.: Springer International Publishing.<\/li>\n\n\n\n<li>Voigt, M., Plattfaut, R., and Niehaves, B. 2014. \u201cSpecialisation is king: creativity support systems for service concept development,\u201d International Journal of Services Technology and Management (20:4\/5\/6), p. 315 (doi: 10.1504\/IJSTM.2014.068861).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2013<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Becker, J., Malsbender, A., Ortbach, K., Plattfaut, R., Voigt, M., H\u00f6henberger, S., and Niehaves, B. 2013. \u201cBusiness Modeling &#8211; Gesch\u00e4ftsmodelle prozessorientiert und kollaborativ entwickeln,\u201d Zeitschrift F\u00fchrung + Organisation (82:2), pp. 137-145.<\/li>\n\n\n\n<li>Becker, J., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. \u201cReach and Range of Business Process Management &#8211; Findings in the Telecommunication and Chemical Industry,\u201d in 46th Hawaii International Conference on System Sciences, pp. 3900-3909 (doi: 10.1109\/HICSS.2013.459).<\/li>\n\n\n\n<li>Malsbender, A., Ortbach, K., Plattfaut, R., Voigt, M., and Niehaves, B. 2013. \u201cProcess-Oriented Business Modeling &#8211; An Application in the Printing Industry,\u201d in International IFIP Working Conference on Enterprise Interoperability (doi: 10.1002\/9781118846995.ch5).<\/li>\n\n\n\n<li>Niehaves, B., Gorbacheva, E., and Plattfaut, R. 2013. \u201cThe Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners,\u201d in E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, Gil-Garcia J. Ram\u00f3n (ed.), IGI Global, pp. 52-65 (doi: 10.4018\/978-1-4666-4058-0).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Becker, J. 2013. \u201cBusiness Process Management Capabilities in Local Governments: A Multi-Method Study,\u201d Government Information Quarterly (30:3), pp. 217-225 (doi: 10.1016\/j.giq.2013.03.002).<\/li>\n\n\n\n<li>\u00d6ks\u00fcz, A., Vages Peter, H., Plattfaut, R., and Saat, J. 2013. \u201cA Trust-Based Analysis of Cloud Computing in the Banking Industry,\u201d Banking and Information Technology (14:2), pp. 21-35.<\/li>\n\n\n\n<li>Plattfaut, R., Hofmann, S., Kohlborn, T., Beverungen, D., R\u00e4ckers, M., Niehaves, B., and Becker, J. 2013. \u201cVerwaltungsdienstleistungen f\u00fcr Personen mit eingeschr\u00e4nkter Mobilit\u00e4t: Von mobilen B\u00fcrgerdiensten zu E-Government?\u201d eGovernment Review (11), pp. 14-15.<\/li>\n\n\n\n<li>Plattfaut, R., Kohlborn, T., Hofmann, S., Beverungen, D., Niehaves, B., R\u00e4ckers, M., and Becker, J. 2013. \u201cUnravelling (E-)Government Channel Selection: A Quantitative Analysis of Individual Customer Preferences in Germany and Australia,\u201d in 46th Hawaii International Conference on System Sciences, pp. 1983-1991 (doi: 10.1109\/HICSS.2013.585).<\/li>\n\n\n\n<li>Plattfaut, R., Niehaves, B., Voigt, M., Malsbender, A., Ortbach, K., and P\u00f6ppelbu\\ss, J. 2013. \u201cIT and Collaboration in Service Innovation: A Dynamic Capability Perspective,\u201d in 21st European Conference for Information Systems.<\/li>\n\n\n\n<li>Seidel, C. E., Thapa, B. E., Niehaves, B., and Plattfaut, R. 2013. \u201cSelective crowdsourcing for open process innovation in the public sector &#8211; are expert citizens really willing to participate?\u201d in Proceedings of the 7th International Conference on Theory and Practice of Electronic Governance (doi: 10.1145\/2591888.2591899).<\/li>\n\n\n\n<li>Voigt, M., Fordey, M., Malsbender, A., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. \u201cBusiness modeling needs process-orientation &#8211; framework development and testing,\u201d in Proceedings of the 24th Australasian Conference on Information Systems, Hepu Deng and Craig Standing (eds.), Melbourne, Australia, pp. 1-11.<\/li>\n\n\n\n<li>Voigt, M., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. \u201cDeveloping Creative Business Models \u2013 The OctoProz Tool,\u201d in Eighth International Conference on Design Science Research in Information Systems and Technology (DESRIST), pp. 456-462 (doi: 10.1007\/978-3-642-38827-9_37).<\/li>\n\n\n\n<li>Voigt, M., Ortbach, K., Plattfaut, R., and Niehaves, B. 2013. \u201cIT Support for Business Process Innovation \u2013 Architectural Choices and Design Challenges,\u201d in 46th Hawaii International Conference on System Sciences, pp. 3737-3746 (doi: 10.1109\/HICSS.2013.371).<\/li>\n\n\n\n<li>Voigt, M., Plattfaut, R., Ortbach, K., Malsbender, A., Niehaves, B., and Becker, J. 2013. \u201cEvaluating Business Modeling Tools from a Creativity Support System Perspective \u2013 Results from a Focus Group in the Software Development Industry,\u201d in Pacific Asia Conference on Information Systems (PACIS), pp. 1-13.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2012<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Frederick, J., Feuring, S., K\u00f6ffer, S., Katschewitz, S., Plattfaut, R., Malsbender, A., Voigt, M., Niehaves, B., and Becker, J. 2012. \u201cStudie: Einsatz von BPM Suiten zur kollaborativen Dienstleistungsinnovation,\u201d Resreport. Arbeitsberichte des Instituts f\u00fcr Wirtschaftsinformatik 134, J. Becker, H. L. Grob, B. Hellingrath, S. Klein, H. Kuchen, U. M\u00fcller-Funk and G. Vossen (eds.), Institut f\u00fcr Wirtschaftsinformatik, WWU M\u00fcnster.<\/li>\n\n\n\n<li>Niehaves, B., Gorbacheva, E., and Plattfaut, R. 2012. \u201cSocial Aspects in Technology Acceptance: Theory Integration and Development,\u201d in 45th Hawaii International Conference on System Sciences (HICSS-45), pp. 3149-3158 (doi: 10.1109\/HICSS.2012.532).<\/li>\n\n\n\n<li>Niehaves, B., Gorbacheva, E., and Plattfaut, R. 2012. \u201cThe Digital Divide Vs. The E-Government Divide: Do Socio-Demographic Variables (Still) Impact E-Government Use Among Onliners?\u201d in 20th European Conference on Information Systems (ECIS).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Becker, J. 2012. \u201cBusiness Process Governance: A Comparative Study of Germany and Japan,\u201d Business Process Management Journal (18:2), pp. 347-371 (doi: 10.1108\/14637151211225234).<\/li>\n\n\n\n<li>Ortbach, K., Plattfaut, R., P\u00f6ppelbuss, J., and Niehaves, B. 2012. \u201cA Dynamic Capability-based Framework for Business Process Management: Theorizing and Empirical Application,\u201d in 45th Hawaii International Conference on System Sciences (HICSS-45).<\/li>\n\n\n\n<li>Plattfaut, R. 2012. \u201cDiskontinuierliche Erwerbsbiografien und alternde Belegschaften als Herausforderung f\u00fcr das Management von Prozessen in der Verwaltung,\u201d Verwaltung &amp; Management (18:4), pp. 218-222 (doi: 10.5771\/0947-9856-2012-4-218).<\/li>\n\n\n\n<li>Plattfaut, R., and Niehaves, B. 2012. \u201cService Innovation Capabilities in IT-Consulting,\u201d in 20th European Conference on Information Systems (ECIS).<\/li>\n\n\n\n<li>Plattfaut, R., Niehaves, B., and Becker, J. 2012. \u201cCapabilities for service innovation: A qualitative case study in the consulting industry,\u201d in 16th Pacific Asia Conference on Information Systems.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2011<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Becker, J., Niehaves, B., Malsbender, A., Ortbach, K., Plattfaut, R., and P\u00f6ppelbuss, J. 2011. \u201cTaking a BPM Lifecycle View on Service Productivity: Results from a Literature Analysis,\u201d in XXI. International RESER Conference.<\/li>\n\n\n\n<li>Gorbacheva, E., Niehaves, B., Plattfaut, R., and Becker, J. 2011. \u201cAcceptance and Use of Internet Banking: A Digital Divide Perspective,\u201d in 19th European Conference on Information Systems (ECIS).<\/li>\n\n\n\n<li>Malsbender, A., P\u00f6ppelbuss, J., Plattfaut, R., Niehaves, B., and Becker, J. 2011. \u201cHow to Increase Service Productivity: A BPM Perspective,\u201d in 15th Pacific Asia Conference on Information Systems (PACIS).<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2011. \u201cCollaborative Business Process Management: Status Quo and Quo Vadis,\u201d Business Process Management Journal (17:3), pp. 384-402 (doi: 10.1108\/14637151111136342).<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2011. \u201cDemografischer Wandel: Forschungsprojekt untersucht E-Government in der alternden Gesellschaft,\u201d Kommune21 (2011:2), pp. 12-13.<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2011. \u201cMarket, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management,\u201d in 10th IFIP WG 8.5 International Conference on E-Government (EGOV 2011), pp. 185-197 (doi: 10.1007\/978-3-642-22878-0_16).<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2011. \u201cThe MATH of Internet Adoption: Comparing Different Age-Groups,\u201d in 10. Internationale Tagung Wirtschaftsinformatik (WI 2011).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., Budde, M., and Becker, J. 2011. \u201cBusiness Process Governance: Theorizing and Empirical Application,\u201d in 17th Americas Conference on Information Systems (AMCIS 2011).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Gorbacheva, E. 2011. \u201cSocial Aspects in Technology Acceptance: Theory Integration and Development,\u201d in Proceedings of JAIS Theory Development Workshop (Pre-ICIS), p. 153.<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Sarker, S. 2011. \u201cUnderstanding Dynamic IS Capabilities for Effective Process Change: A Theoretical Framework and an Empirical Application,\u201d in International Conference on Information Systems (ICIS 2011).<\/li>\n\n\n\n<li>Plattfaut, R., Niehaves, B., P\u00f6ppelbu\\ss, J., and Becker, J. 2011. \u201cDevelopment of BPM Capabilities &#8211; Is Maturity the Right Path?\u201d in 19th European Conference on Information Systems (ECIS).<\/li>\n\n\n\n<li>P\u00f6ppelbuss, J., Plattfaut, R., Ortbach, K., Malsbender, A., Voigt, M., Niehaves, B., and Becker, J. 2011. \u201cService Innovation Capability: Proposing a New Framework,\u201d in 3rd International Symposium on Services Science (ISSS 2011) in conjunction with the Federated Conference on Computer Science and Information Systems (FedCSIS 2011), pp. 545-551.<\/li>\n\n\n\n<li>Schrulle, F., and Plattfaut, R. 2011. \u201cTowards a Design Theory for Social BPM Systems,\u201d in 10. Internationale Tagung Wirtschaftsinformatik (WI 2011) &#8211; Student Track Poster Session.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2010<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Becker, J., Niehaves, B., and Plattfaut, R. 2010. \u201cStakeholder Involvement in Business Process Management Agenda-Setting and Implementation,\u201d in 16th Americas Conference on Information Systems (AMCIS).<\/li>\n\n\n\n<li>Gorbacheva, E., Niehaves, B., and Plattfaut, R. 2010. \u201cGovernmental Projects for the Aging Society: An Explorative Study in Russia,\u201d in Fachtagung Verwaltungsinformatik und Fachtagung Rechtsinformatik (FTVI &amp; FTRI) 2010, pp. 89-91.<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2010. \u201cCollaborative Business Process Management: Exploring Themes, Achievements, and Perspectives,\u201d in 18th European Conference on Information Systems.<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2010. \u201cFrom Bureaucratic and Quasi\u2010Market Environments: On the Co\u2010Evolution of Public Sector Business Process Management,\u201d in Electronic Government &#8211; 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 &#8211; September 2, 2010. Proceedings, M. A. Wimmer, J.-L. Chappelet, M. Janssen and H. J. Scholl (eds.), pp. 387-399 (doi: 10.1007\/978-3-642-14799-9_33).<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2010. \u201cT-Government for the Citizens: Digital Divide and Internet Technology Acceptance among the Elderly,\u201d in tGov Workshop \u201910 (tGov10).<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2010. \u201cThe Age-Divide in Private Internet Usage: A Quantitative Study of Technology Acceptance,\u201d in 16th Americas Conference on Information Systems (AMCIS).<\/li>\n\n\n\n<li>Niehaves, B., and Plattfaut, R. 2010. \u201cWhat is the Issue with Internet Acceptance among Elderly Citizens? Theory Development and Policy Recommendations for Inclusive E\u2010Government,\u201d in Electronic Government &#8211; 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 &#8211; September 2, 2010. Proceedings, M. A. Wimmer, J.-L. Chappelet, M. Janssen and H. J. Scholl (eds.), pp. 275-288 (doi: 10.1007\/978-3-642-14799-9_24).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Becker, J. 2010. \u201cDoes Your Business Process Management (Still) Fit the Market? \u2013 A Dynamic Capability Perspective on BPM Strategy Development,\u201d in 16th Americas Conference on Information Systems (AMCIS).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Becker, J. 2010. \u201cTransformation Networks \u2013 The Case of Business Process Management in Local Governments,\u201d in tGov Workshop \u201910 (tGov10), pp. 275-288.<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Gorbacheva, E. 2010. \u201cInformation Society and Aging &#8211; A Study on E-Inclusion Projects in Russian Municipalities,\u201d in Proceedings of the IADIS International Conference on e-Society, P. Piet Kommers and P. Isa\u00edas (eds.).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., Gorbacheva, E., and Vages Peter, H. 2010. \u201cAnalysis of E-Inclusion Projects in Russia, Austria and Switzerland,\u201d Interactive Technology and Smart Education (7:2), pp. 72-84 (doi: 10.1108\/17415651011071019).<\/li>\n\n\n\n<li>Niehaves, B., Plattfaut, R., and Vages Peter, H. 2010. \u201cAging and the Information Society: A Comparative Study of Austria and Switzerland,\u201d in 11th Annual Conference on Digital Government Research (Poster Session), pp. 237-238.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2009<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vom Brocke, J., Simons, A., Niehaves, B., Riemer, K., Plattfaut, R., and Cleven, A. 2009. \u201cReconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process,\u201d in 17th European Conference on Information Systems.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>2022 2021 2020 2019 2015 2014 2013 2012 2011 2010 2009<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/plattfaut.com\/index.php?rest_route=\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plattfaut.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plattfaut.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plattfaut.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plattfaut.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":9,"href":"https:\/\/plattfaut.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":26568,"href":"https:\/\/plattfaut.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions\/26568"}],"wp:attachment":[{"href":"https:\/\/plattfaut.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}