A long journey is close to the end, our research note on exogenous shocks and BPM got accepted at BISE. A pre-print is available here. Thank you very much to the collaborators, especially Max, Vincent, and Georgi!
We have just published a new article on how the public perception of Robotic Process Automation developed over time. Analyzing over 95,000 news articles, we demonstrate that RPA is perceived as a mature technology that has passed a hype without a large dip in expectations and derive five potential avenues for future research.