We have just published a new article on how the public perception of Robotic Process Automation developed over time. Analyzing over 95,000 news articles, we demonstrate that RPA is perceived as a mature technology that has passed a hype without a large dip in expectations and derive five potential avenues for future research.
In December I participated at the International Conference on Information Systems and presented a paper on Robotic Process Automation.
We have just published the article “Automation at scale: The benefits for payers” within an evolving series on Digital at Payers on mckinsey.com.
We are currently looking for a Research Assistant in the field of Information Systems. You can find more information here.
Welcome to my new homepage. It is currently under development.